Post sales assistance
RKB offers its after sales services to countless customers on a daily basis. Our Technical Team Unit (TTU) is ready to support your needs from bearing mounting supervision to reverse engineering activities.
RKB Technical Team Unit is the division of the technical department that offers technical assistance directly at customer’s site. The unit is made up of skilled application engineers and experienced mechanic assistants that feature:
- bearing mounting supervision
- condition monitoring services, including visual, shock and vibration analysis
- training with maintenance and technical staff, focusing on lubrication and correct mounting and dismounting procedures
Through the process of reverse engineering, RKB Technical Team Unit can deduce decisions from end products in applications which have incomplete or obsolete documentation.
The experience of RKB TTU is instrumental in solving machine and bearing design problems starting from little or no knowledge about the original components installed in the application. The analysis of the current mechanical design and operating conditions can also lead to recommended structural improvements, optimizing the overall performance.